Instagram app keeps crashing, how to solve?

If your Instagram keeps stopping, there are several solutions to try before contacting the Instagram support:

Instagram keeps stopping

If your Instagram keeps stopping, there are several solutions to try before contacting the Instagram support:

How to stop Instagram from crashing?

  1. Check your Internet connection,
  2. stop the Instagram application,
  3. force stop the application from phone settings,
  4. clear application cache,
  5. restart phone,
  6. update the application,
  7. re-install the Instagram application.
  8. stop all other apps,
  9. update phone software,
Why does Instagram keep crashing? It can be a problem with the phone, the application, or the Internet connection. See below what to try to make it work again.

See below these solutions in detail, and fix your Instagram application.

Check that your Internet connection is working properly

First of all, make sure that your Internet connection is working fine, by opening a web browser and trying to go on any website, for example the Instagram website, and see for yourself if Internet is working.

If that is not the case, try restarting and reconnecting to your WiFi, stop and restart your  mobile data   connection, add credit if you ran out of mobile data, and eventually connect with one of the  Best VPN   in case the Internet traffic to Instagram is limited from your location, for example when connection from your company location, that might have banned Instagram browsing from their Internet network – in that case, changing your  IP address   traffic through a hidden connection should do the trick.

Stop the Instagram application

When the Instagram app keeps crashing, the first option to try is to simply stop the application from the application list. On Android, tap on the application view icon, usually the third button with two pages symbol.

From there, tap on the cross on the top right corner of the Instagram application.

The application will be stopped, and you can try to start it again.

Force stop and clear Instagram cache

The next solution when Instagram keeps stopping is to go to phone settings > apps > Instagram, and there force the application to stop, and clear the application cache.

This will delete all the picture and other files that have been downloaded on Internet, and make the application start fresh. Your account will not be forgotten, and you directly open the Instagram application and log on again.

Restart phone if Instagram doesn't work

If Instagram application keeps stopping, then it might be good to try to restart the phone.

Long press the power button, until the power menu show up, and select restart option to restart your phone.

This will clear the phone cache, meaning the applications already launched and stored in the memory, and will restart all applications, including Instagram that keeps stopping.

It might now work again.

Instagram update new version

The last resort before contacting customer support when Instagram keeps stopping, is to check on the app store if the phone has the latest version installed.

If it is not the case, then install the latest update of Instagram, and the Instagram application should work again.

If the latest version is already installed, then try uninstalling it and reinstalling it back. This might solve the Instagram application from keeping to stop working.

Stop all other apps and update phone software

Now that you are sure that everything is fine with your phone, make sure that no other application is messing with your Instagram app, by manually stopping all other applications currently running on your phone.

This step can be tedious, as it is not always so simple to find out what apps are currently running.

If you have recently downloaded shady apps, and do not have any specific needs with them, try uninstalling these recent apps to see if your Instagram will stop constantly crashing.

Update phone software with latest updates

Another check to perform if your Instagram app keeps crashing is to check your phone for software updates.

From time to time, Instagram updates might lead some Instagram app to stop working and crash constantly on phones that have not yet been updated to the latest version, creating a software conflict: the Instagram app is asking your phone for operations that he is not able to perform.

Therefore, check if there is any software update available on your phone by going to the settings menu and software update section, and install any pending update.

What to do when Instagram wont let you log in? Why does my Instagram keep logging me out? Instagram won't let me log in when the Internet connection is not good. Why are some of my Instagram pictures not loading? Instagram videos not playing? If my Instagram is not working, a first step to check is restart the Internet connection box at home, reconnect to the WiFi network, or disconnect and reconnect to the mobile network, or switch from  WiFi connection   to mobile network.

Why does my Instagram keep crashing

If your Instagram application keep crashing, it might be due to several reasons, most of them being technical: the app is not properly working, you are trying to upload a file too big, or your internet connection is not working properly.

  • First of all, what were you doing when the application started crashing? If you were uploading a huge file like a big video, try to trim it to make it shorter before uploading it – remember that videos are limited to 15 seconds in stories, and 1 minute in posts.
  • Do you have a lot of other applications running on your phone that might be using up all the memory? Try to restart your phone to make sure that all applications are closed.
  • Is your Internet connection working properly? Try restarting your Internet connection by restarting the WiFi router, or switch from mobile network to Wi-Fi.
  • Is your application up to date? Go to the phone settings > application, clear the cache, try again, and if it doesn't work, uninstall the application in the same menu and then install it again from the applications store.

After having tried all these solutions, you should be able to upload video on Instagram again. If upload video on Instagram still doesn’t work, try contacting the Instagram support.

Instagram is crashing for some users - here's how to fix it – TNW

What to do when instagram keeps stopping? Questions and answers

What to do when Instagram keeps stopping?
If it keeps stopping, try an Instagram force stop by going in the phone applications, and selecting the force stop option
Why does Instagram app keep crashing?
The IG app can keep stopping for several reasons: either the software version is too old, the phone has not been updated, there is no more free space on the phone, or another application is messing with your Instagram app
Why is Instagram crashing when I open it?
It can be due to the fact that you are using an unsecure connection from a location such as work, or a public WiFi, that confuses the app and leads it to crash. If all other steps did not work, trying to use a  VPN client   to connect to Internet might solve the issue
Why does my Instagram keep crashing?
There is no simple answer, however it is most likely due to a software or Internet issue
Help smartphone nedded: Instagram app keeps crashing!
If your Instagram app keeps crashing, and you need  a smartphone   help, first try checking your Internet connection, eventually changing your  IP address   to a secure one, and then try clearing Instagram app cache and restarting it
Help smartphone! How to force stop Instagram?
To force stop Instagram correctly, do not only swipe it up from the phone running app selector, but go to the Instagram app in settings, and push the “force stop” button to make sure it is really stopped – in most cases, it will stop the Instagram app from crashing repeatedly

Instagram notifications not working

If the Instagram notifications are not showing up, this is most likely due to the notifications blocked on the phone. Go to settings > sounds and notifications > app notifications > Instagram > unblock the Instagram notifications and eventually put them with a high priority to have Instagram notifications work again.

Instagram wont let me follow anyone

See our article about Instagram action blocked, as your account has most likely been blocked from following other people. The best way is to wait a few days until your account is unblocked.

Instagram action blocked solve the problem

Why won't my Instagram post to Facebook

When Instagram does not want to post to Facebook, make sure that it is correctly linked to the Facebook account in settings > linked accounts > Facebook.

Why wont my Instagram update to the new version

When Instagram doesn't want to update to the new version, it is most likely a phone issue. Try to update the phone to the latest version, restart it, and try again to update Instagram to the latest version.

If I delete Instagram app can I get it back

Yes, after having deleted Instagram application, you can get it back by installing it from the application store.

How to Fix Instagram Not Working on Android

Frequently Asked Questions

Why Instagram force close?
There may be various reasons for this. For example, poor quality or lack of mobile network, a lot of Instagram cache, phone system crash, new Instagram update, and so on.
How to contact Instagram for help?
To contact Instagram for help, you can go to the Settings menu within the app, then click on Help and select Report a problem. Alternatively, you can visit the Instagram Help Center website and submit a request or browse through the frequently asked questions. If you need further assistance, you can also reach out to Instagram's customer support team through their official social media channels, such as Twitter or Facebook.
What to do if - Instagram sorry there was a problem with your request?
If you see the message Instagram, sorry, there was a problem with your request, please refresh the page, check your internet connection, clear your cache and cookies, update the app, try a different device, or contact Instagram support.
What are the effective solutions when the Instagram app frequently crashes?
Solutions include updating the app, clearing cache, checking for compatibility issues with the device, or reinstalling the app.

Michel Pinson
About the author - Michel Pinson
Michel Pinson is a Travel enthusiast and Content Creator. Merging passion for education and exploration, he iscommitted to sharing knowledge and inspiring others through captivating educational content. Bringing the world closer together by empowering individuals with global expertise and a sense of wanderlust.

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